EW EWheels Rugged Electric Mountain Bike light weight Aluminum Alloy frame
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EWheels EW-Rugged sports a lighter frame and better performance
The EWheels EW-Rugged 36 Volt Electric Mountain Bike is a Lithium Battery powered Electric Bicycle, powered by a 350 Watt Zero Resistance rear hub motor. Made with all top-of-the-line components this model includes a 7 Speed Shimano Gears & Shifter System, a 100% aluminum Alloy Frame, fully Adjustable Seat, and a hydraulic front fork. This Ebike is equipped with a LED Panel for the 5-speed option PAS(Pedal Assist System) attached to the handlebars. This Ebike can be operated by electric throttle power only, Pedal Assist System, or simply Pedal. This is one of the most versatile Ebikes on the market today!
Watts: 350 watts
Amps: 10 AH
Volts: 36 Volts
Batteries: Lightweight Lithium LiPo4
Speed: 20+MPH (varies based on riders weight and terrain)
Distance: Up to 30+ miles per charge
Tire Size: 26 x 1.95 inch on Aluminum Wheels
Charger: 36V Smart Charger Included
Motor: Zero Resistance Hub Motor
Gears & Speeds: 7 Speed Shimano Gears & Shifter
Throttle Type: Variable Speed Control-Twist Throttle-or-Pedal & Power Assisted-or- Turn Off Power & Pedal Only
PAS System: LED Panel with 5 Speed Options
Cargo Rack: Yes
Frame Type: 100% Aluminum-Very Light Weight
Forks: Front Suspension
Braking System: Front & Rear Disk Brakes
Drive System: Chain Driven by Rear Hub Motor within rear rim or Pedal Power
Head Light: Yes, Electric Power
Rear Light: Yes, Battery Operated
- 72 inches Wheel to Wheel
- 25 inches Width
- 37 inches to Handlebars
- 32” to 38” inches Seat Height
Bicycle Weight: 52 lbs.
Suggested Max Weight: 350 lbs.
Warranty: 1Year Warranty & 6 Month Battery Warranty
EWheels Return Policy
First Medical Advocate ship this product directly from the manufacturer (Ewheels). Therefore, all returns are subject to the manufacturers (EWheels) return policies below.
Damaged or Defective Items If you receive a damaged or defective item, contact us via our contact page, within 3 days of delivery and we liaise directly with EWheels to provide assistance to you. EWheels make every reasonable effort to assist you by either providing replacement parts or technical assistance to solve any problems you have with your purchase.
SHIPPING CHARGES INCLUDED IN THE PURCHASE PRICE OF THE MERCHANDISE ARE NON-REFUNDABLE.
IMPORTANT: CUSTOMER IS RESPONSIBLE FOR RETURNING MERCHANDISE AT THEIR OWN EXPENSE
CREDIT OR REFUND
You can expect a credit or refund, less a 20% restocking and handling fee, in the same form of payment originally used for purchase within 30 days of our receiving your returned product back complete and in good and unused condition. You will be refunded the purchase price, EXCLUDING the shipping cost and a 20% restocking fee.
Orders cancelled after the item has shipped are subject to all standard return policies. You must accept delivery, obtain an RA Number and ship the item back to the correct address. If delivery of an item is refused, return shipping costs are deducted from the issued credit and a 20% restocking fee will apply.
Three-Year Limited Warranty
Three (3) years from the date of purchase on all structural frame components, seat post and frame.
One Year Limited Warranty
One (1) Year from the date of purchase, if any part or electronic component of the scooter is found upon examination to be defective in material and/or workmanship, it will be replaced at Ewheels discretion.
Two (2) Months from the date of purchase on the batteries. Batteries are subject to a stringent wear and tear clause. Any battery faults due to a manufacturing defect will become obvious within the first two months of use. Any gradual deterioration in performance after this period is normal and associated with fair wear and tear, misuse or accidental damage and as such is not covered by the manufacturer’s warranty.
One (1) Month from the date of purchase on the scooter’s charger.
WARRANTY EXCEPTIONS AND EXCLUSIONS
Service and Labor Costs
Unless previously authorized, service calls and labor costs are NOT included or covered under any warranty. The purchaser is responsible for the delivery to the authorized repair facility. Satisfactory proof of purchase is always required for warranty service. Please contact Ewheels directly for any assistance in locating a service provider or to make a warranty claim.
Consumable items which may need replacing due to normal wear and tear like tires, tubes, lights, chains, upholstery and seating, brakes and brake pads, cables, fuses, buttons, shrouds and covers.
Damage, Accidental Damage and Misuse
Damaged caused by: battery fluid spillage or leakage, abuse, misuse, accident, negligence, improper operation, excessive loading, maintenance, storage, acts of God, commercial use, or use other than normal, extreme riding, modifications and alterations.
Second Hand Owners and Reselling
No warranty will be offered or honored for second hand owners. The warranty is exclusively offered to the original purchaser.
HOW TO MAKE A WARRANTY CLAIM
Initiating A Warranty Claim
To initiate a warranty claim, please contact Ewheels service department by calling 888-571-2845. Note that before any warranty claims will be fulfilled, satisfactory proof of purchase will be required, and a photo or video of the damaged part must be sent and reviewed by Ewheels.
Returning Faulty Parts
Do not return faulty parts to Ewheels without prior consent. A request for a return authorization is required prior to returning items. All transportation costs and shipping damage incurred while submitting units and/or parts for repair or replacement are the responsibility of the original purchaser.
QUESTIONS & ANSWERS
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